Terms & Conditions
Please read these terms before opening an account or using Pulibet's services. They outline both your rights and your responsibilities.
Key Policy Points
Our policies are designed to ensure a fair and balanced environment — protecting both members and the platform.
Find out who can register, how to keep your account secure, and who is responsible for account-related matters.
Minimum and maximum bet limits for Sports Betting and casino games, how odds are determined, and how outcome disputes are resolved.
All information regarding payment methods, minimum and maximum limits, processing times, and verification requirements is clearly stated.
Full policy details on wagering requirements and validity periods for Welcome Bonuses, cashback, vouchers, and VIP rewards.
It is made clear here how your personal data is stored, how much is shared, and how it is kept secure.
Pulibet's commitment to self-exclusion, limit-setting, and support for identifying problematic gaming behaviour.
By using the Pulibet website or mobile app, you are deemed to have agreed to these Terms & Conditions. Please read them carefully before registering.
These Terms & Conditions Pulibet's full range of services — including Sports Betting, Live Casino, lottery, vouchers, the VIP programme, and all promotional activities. For Bangladeshi members, the Bengali version of this document shall be considered the definitive reference.
Important: Pulibet is exclusively for individuals aged 18 and above. Any account found to belong to an underage user will be closed at any time, and the balance may be confiscated.
These Terms & Conditions have been drawn up in accordance with applicable laws in Bangladesh and the guidelines of international gaming licensing authorities. Any disputes will be resolved through international arbitration.
To open a valid account with Pulibet, the following conditions must be met:
You are responsible for keeping your account login credentials (password) confidential. You must not allow anyone else to access your account. The account holder is liable for all transactions made through the account.
KYC Verification: Pulibet may verify your identity on your first withdrawal or when transactions exceed a certain threshold. This is for your protection and forms part of our legal obligation to prevent money laundering.
Before participating in Pulibet's Sports Betting and casino games, please familiarize yourself with the following rules:
| Subject | Sports Betting | Live Casino |
|---|---|---|
| Minimum Bet | ৳30 | ৳100 |
| Maximum Bet (General) | ৳50,000 | ৳1,00,000 |
| Odds Updates | Real-Time | Not Applicable |
| Bet Cancellation | Available before the match starts | Not available once the game has started |
| Results Disputes | Apply Within 48 Hours | Apply Within 24 Hours |
Pulibet reserves the right to set all odds. Any bets accepted at incorrect odds due to a technical error may be cancelled or adjusted by Pulibet. In such cases, the member will be notified in advance and the stake will be refunded.
If a match or event is not completed within the scheduled time and is rescheduled, bets on that event will be settled at Pulibet's discretion. In general, a match rescheduled within 48 hours is considered valid.
The following policies apply to all financial transactions on Pulibet:
If money laundering or suspicious transactions are detected, Pulibet will temporarily suspend the account and conduct an investigation. Pulibet reserves the right to notify law enforcement authorities in such circumstances.
Failed or unprocessed deposits will be automatically returned to the original source within 7 business days. If this does not happen within that time, please contact live chat support with proof of payment.
Pulibet offers various types of bonuses and promotions, each with its own terms. Here's what you generally need to know:
Cashback: Weekly cashback is calculated on net losses and is withdrawable immediately with no wagering requirement. This is a key benefit of Pulibet's cashback policy.
Pulibet believes gaming is a form of entertainment — not a financial solution. We place the highest importance on responsible gaming.
Full Responsible Gaming Policy On the Responsible Gaming page Available.
The following activities are strictly prohibited on Pulibet and will result in immediate account closure:
If prohibited activity is detected, all balances and winnings may be forfeited and the matter may be reported to law enforcement if necessary.
Pulibet treats your personal information with the utmost care. For full details, On the Privacy Policy page Yes, it is available. The key points are:
All content on the Pulibet website and app — including logos, graphics, software, text, and design — is the intellectual property of Pulibet. Copying, modifying, or using any of this content for commercial purposes without prior written consent from Pulibet is strictly prohibited.
Members may use the platform for personal and non-commercial purposes only. Prior permission is required before using Pulibet's brand or content to create screenshots or promotional materials.
Pulibet shall not be held liable in the following circumstances:
Pulibet is committed to maintaining the highest standards of service and to resolving any issues promptly.
An account may be closed by either party — the member or Pulibet.
Closed by Member: You can close your account at any time by contacting us via live chat or email. Please withdraw your balance before closing. Bonus balance cannot be withdrawn if wagering requirements have not been met.
Closed by Pulibet: In cases of terms violations, fraud, money laundering, or other prohibited activities, Pulibet reserves the right to close an account without prior notice.
Pulibet reserves the right to update these Terms & Conditions at any time. Members will be notified of any significant changes in advance via email or in-app notification.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
For any enquiries: If you have any questions about these Terms & Conditions, contact our Bangla support team — they'll explain everything in plain language.
Summary
Short on time? Start with these summary cards.
Only one account is allowed per person. Multiple accounts will all be cancelled.
Pulibet charges no deposit or withdrawal fees — no hidden charges whatsoever.
Each bonus is generally valid for 30 days from the date it is claimed.
Pulibet is strictly for users aged 18 and above.
All data and transactions are secured with bank-level encryption.
Sports Betting disputes must be submitted within 48 hours of the match in question.
Weekly cashback is withdrawable with no wagering requirements.
For any queries, Bengali-language live chat support is available 24/7.
Policy History
Pulibet continually improves its policies in the best interests of its members.
The wagering requirement on the weekly cashback has been removed entirely. Cashback is now directly withdrawable.
Verification is completed simply by uploading a photo of your national ID. The process used to be more complex.
Self-exclusion durations have been extended. You can now choose any period from 24 hours up to 6 months.
All fees on deposits and withdrawals from Pulibet's side have been completely removed.
For the first time, the full Terms & Conditions are available in Bengali. Previously, only an English version existed.
General FAQs
Frequently asked questions from members about the rules and terms.
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